BEX Express Earns the Prestigous PMR.africa Diamond Arrow Award for Domestic & International Courier
BEX Express is proud to announce that we have been awarded the PMR.africa Diamond Arrow Award for Domestic and International Courier Services in the category of locally owned companies.
After achieving Gold last year, this milestone represents a significant step up – earning us the highest accolade across both categories. It is a moment of pride not only for the brand, but for every individual behind the scenes who delivers on the BEX promise, day in and day out.
The Diamond Arrow Award: PMR.africa's Top Honour
The Diamond Arrow Award represents the highest level of recognition within the PMR.africa framework. Achieving Diamond status signifies market leadership, outstanding service delivery and sustained excellence.
“Moving from Gold to Diamond within a year underscores BEX Express’ focus on improvement, accountability and execution, and confirms that our service offering resonates strongly with customers across both domestic and international courier markets”, says Brett Martin, Key Account Director.
Domestic & International Courier Services at BEX Express
BEX Express delivers comprehensive courier solutions across South Africa and beyond its borders. Our domestic network supports a full spectrum of services – from overnight express and time-sensitive deliveries to cost-effective budget options.
Globally we provide reliable cross-border and international courier solutions supported by trusted partners, ensuring speed, visibility and compliance across regions. Whether shipping documents, parcels or freight, our clients rely on BEX for consistency, care and control at every stage of the transportation journey.
IT, eCommerce & System Integrations
A key differentiator behind BEX Express’ service excellence lies in our technology-driven approach. Our IT infrastructure is built to integrate seamlessly with client systems, enabling:
- Online waybills and automated shipment creation
- Real-time tracking and visibility
- eCommerce platform integrations
- Scalable solutions for high-volume and complex logistics environments
“These integrations are designed to optimise delivery workflows, reduce friction and provide our clients with actionable data, ensuring courier services become a strategic enabler, not an operational bottleneck”, says Jonathan Davis, IT Director.
Service is not Negotiable
At BEX Express, service is not a value we talk about – it is a standard we live by.
Our service mantra is simple: service is not negotiable. It guides every interaction, every collection, every delivery and every support query. This unwavering commitment to service excellence is embedded across the business, from frontline operations to IT, customer support and management.
The Diamond Arrow Award is a direct reflection of this culture.
Partnerships built on Trust & Performance
Strong partnerships sit at the heart of BEX Express’ growth. We value:
- Welcoming new clients and building long-term relationships
- Maintaining and nurturing our existing client base
- Delivering consistently on client expectations
“By combining service excellence with smart system integrations and flexible solutions, we work closely with our partners to optimise delivery performance, support their growth and adapt to evolving logistics needs”, says Brett.
A Collective Achievement
This PMR.africa Diamond Arrow Award belongs to our entire BEX Express team – our BEX Buddies who show up, take ownership and deliver excellence without compromise.
We thank our clients for their trust, our partners for their collaboration, and our staff for their dedication. Together, we continue to raise the bar for domestic and international courier services.
BEX Express. It’s HOW we deliver…
