BEX Express Wins PMR.africa Golden Arrow Award for Domestic and International Courier
At BEX Express, we believe that excellence is not just about delivering parcels – it’s about delivering on our promises. That’s why we are proud to announce that BEX has been awarded the PMR.africa Golden Arrow Award for Domestic and International Courier services. This recognition is a true testament to our unwavering commitment to reliability, innovation, and exceptional customer service.
About the PMR.africa Survey
The PMR.africa Awards are designed to recognize excellence across various sectors in South Africa. The survey, conducted in September and October 2024, gathered insights from decision-makers in listed companies, government entities, state-owned enterprises, tertiary institutions, and businesses across the country. Respondents included dispatch managers, financial managers, administrative professionals, and procurement officers, who rated courier companies based on a comprehensive set of 17 key attributes, including:
- Speed of delivery & reliability – Ensuring parcels reach their destination on time, every time.
- Customer service & professionalism – Friendly, knowledgeable, and responsive staff.
- Flexibility & going the extra mile – Customised courier solutions tailored to client needs.
- Technology & innovation – Advanced IT systems, seamless tracking, and real-time updates.
- Value for money – Competitive pricing without compromising service quality.
- Sustainability & ethical business practices – Commitment to responsible business operations.
This award is a reflection of how well BEX embodies these attributes and our continuous drive to set new benchmarks in courier delivery.
What Sets BEX Apart?
Founded in 1994, BEX has built a reputation over the past 30 years as a trusted partner in domestic and international courier services. Our philosophy has always been simple: service is non-negotiable. We are committed to providing a professional, end-to-end logistics solution that enhances business operations and delivers real value to our customers.
Our Competitive Edge:
- Agility & Hands-On Service: As a medium-sized courier company, we offer the personal touch of a niche service provider with the capabilities of an industry leader. Our leadership team is accessible and involved, ensuring quick decision-making and exceptional customer care.
- Cutting-Edge Technology: Our in-house development team continuously enhances our IT infrastructure, enabling seamless system integrations, automated tracking, and powerful reporting tools that optimise logistics for our clients.
- Nationwide & Global Reach: From bustling city centres to remote locations, BEX ensures comprehensive coverage with reliable, on-time deliveries across South Africa and internationally.
Our People: The Heart of Our Success
This award is not just about the company, it’s about the people behind it. Every successful delivery, every satisfied customer, and every innovative solution is made possible by our dedicated team of BEX Buddies – the hardworking individuals at BEX. Our culture is built on collaboration, passion, and partnerships.
A Legacy of Trust and Excellence
For three decades, BEX has been a trusted courier partner, and we remain committed to continuous growth, service innovation, and customer satisfaction. This Golden Arrow Award is not just a recognition of our past achievements, but also an inspiration to realise our long-term vision for the future.
We extend our appreciation to our valued clients, dedicated staff, and the PMR.africa team for this honour. We will continue to raise the bar, delivering excellence in every parcel!
You can read more about the award here.
