Fast, Secure Domestic Courier Service Across South Africa
Door-to-Door Delivery at Competitive Rates
Every time you courier a parcel – whether it’s a legal document or a critical spare part, you’re trusting a third party with something valuable and time-sensitive. The domestic courier service you choose directly impacts your peace of mind. You want the confidence that your delivery is in capable hands and will reach its destination exactly when expected.
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Domestic Courier Services
Why Customers Choose BEX Express for Domestic Courier Services
With over 30 years of experience, we operate with proven processes designed to achieve on-time delivery nationwide. Our footprint supports reliable movement between regions while maintaining strict handling standards, from collection to delivery. Reliability is reinforced through disciplined execution and experienced teams who understand domestic courier. By combining this operational strength with competitive rates, we provide a courier service that businesses can depend on every day.
Over 30 years of experience
On-time delivery nationwide
Strict handling standards
Competitive domestic courier rates
Courier Services We Offer
Every shipment has its own urgency. That’s why we offer a range of delivery options to suit your timeline:
Same-Day Courier
A rapid door-to-door service, where collection and delivery take place on the same-day to certain major centres.
Daybreak Express Delivery
A special service for shipments requiring delivery before 09h00 the next working day to certain major centres in South Africa.
Overnight Courier
A speedy, secure, and reliable overnight courier service for shipments requiring delivery before 11h00 the next working day, to certain major centres in South Africa.
Standard Courier Delivery
This service is designed for shipments that may not require the same level of urgency as the express products. Delivery is made within 24 – 48 hours, depending on the origin and destination, to certain major centres in South Africa.
Budget Cargo (Economy Freight)
Dedicated Truck Loads
A special service for clients who need to move a large amount of goods that require a dedicated vehicle.
Special Services
Saturday Service
Special Trip
Pricing depends on total distance travelled, duration of the journey, and applicable toll charges.
After-Hours Service
12h00 Saturday – 08h00 Monday.
Coverage and Reach
We connect South Africa’s leading business centres through our expansive branch network nationwide. Our reach covers key provinces and major cities, while our regional branches strengthen access to surrounding towns. By operating as one integrated network, we coordinate freight movement across the country. Our teams maintain consistent service standards so clients experience dependable logistics support wherever they operate within South Africa. Shipping outside South Africa? See our international courier services and cross-border services.
How to Book a Collection
01
Quote Request & Approval
Clients can request and approve a quote through Insight or Customer Services, with pricing calculated according to parcel size, weight, delivery speed, destination, and applicable rates.
02
Book Domestic Courier Service
After approval, you confirm the booking. Shipment details are captured on the system, and a waybill is issued. This secures your collection date and activates tracking.
03
Doorstep Collection
A BEX Express driver collects the parcel directly from your premises at the scheduled time.
04
Sorting and Final Delivery
The parcel is transported to our respective sorting hubs, routed to the correct regional branch, and dispatched for final delivery to the recipient’s address.
Live Tracking
Monitoring the movement of your shipments
Real-Time Updates
- Live tracking via web portal – no app required
- Receive SMS and email notifications at key delivery milestones
- Monitor your parcel’s journey across South Africa
- Instant alerts for dispatch, transit, and arrival
- Track multiple shipments simultaneously online
Proof Of Delivery
- Digital confirmation upon successful delivery
- Recipient signature captured electronically
- Time-stamped delivery records
- Photographic evidence is available for added security
- Access delivery proof instantly through your online account
- Complete audit trail for business compliance
Frequently Asked Questions (FAQs)
How much does domestic shipping cost?
Shipping costs depend on the package size, weight, delivery location, and delivery service required. Shipments are charged by their actual mass or volume, whichever is the greater. You can get a quote online.
Are there size or weight limits for parcels?
Yes, parcels must comply with our maximum weight and dimensions. If any single item weighs more than 30kg, is on a pallet, requires a truck collection, tail lift, or express delivery, please reach out to Customer Services. We’ll provide a clear cost estimate and, if needed, make special arrangements such as dispatching an appropriately sized vehicle for both collection and delivery, especially for remote locations. Special rates are available for larger shipments.
Do you provide packaging material?
We provide standard courier flyers (envelopes) and shipment labels. We strongly urge you to ensure that all shipments are placed in a BEX flyer envelope or are securely wrapped and placed in a solid, strong carton suitable for shipping. For boxes and specialised packaging, customers are required to ensure their goods are securely packed for transit. Whilst BEX takes all reasonable precautions with your parcels and makes every effort to handle these with extreme care, we are at times required to hand them over to airlines and agents to transport them to their final destinations. Whilst in the care of airlines and our agents we are unable to assure that they are treated with the same level of care that we exercise ourselves. Glass, mirrors, frames, perspex, fragile and delicate items are not protected by a FRAGILE sticker, but rather by robust packaging. The onus lies on the shipper to ensure that parcels are correctly packaged. Reduce the size of larger boxes or fill the unused space with a lightweight commodity to preserve the rigidity.
What items are allowed for shipping?
We accept most legal goods. Restricted or hazardous items require prior approval.
Does BEX Express deliver to remote or regional areas?
Yes. While we service major centres daily, we also deliver to regional and outlying areas. Please note that deliveries to these locations may take an additional 24 to 48 hours.
Can I change the delivery address after dispatch?
Yes, in most cases, we can update the delivery address while the parcel is in transit.
Can I send large or heavy shipments?
Absolutely. For large, non-urgent shipments, our Budget Cargo is the most cost-effective option. For large volumes, we also offer Dedicated Truck Loads, where a vehicle is assigned exclusively to your goods.
Does BEX Express offer weekend services?
Yes, we offer Saturday Service for collections and deliveries between 08:00 and 12:00 in major centres. This service incurs a surcharge and must be pre-arranged.
Is my shipment insured?
Goods dispatched through BEX Express are not insured. Whilst we have an impressive track record with regard to the safe and reliable collection, transportation and delivery of documents and goods entrusted to us, there is the ever-present risk of loss/damage. The maximum limit of liability for loss or damage is R50.00 per consignment. For higher-value items, we highly recommend opting for the FreightGuard Service Guarantee, which covers up to R5,000 per consignment.
What happens if the receiver is not available?
We will attempt delivery again, but please note that multiple failed delivery attempts may result in additional charges or the parcel being returned to the warehouse for collection.
How do I obtain a Proof of Delivery (POD)?
PODs are available through our online portal immediately after the delivery is captured. You can view the digital signature and the name of the person who received the goods.
Let's get shipping.
Looking for courier services near you?
Contact BEX Express for a domestic courier quote today.
Call our team on 011 929 9700 for instant support, or email your shipping details to info@bex.co.za