Stay Protected with BEX Express
At BEX Express, we value your trust and are committed to ensuring your safety when interacting with us. Recently, we have become aware of unauthorized individuals sending fraudulent emails impersonating our brand using domains and sender addresses that are not associated with us. These emails use our logos and company information to trick recipients into providing sensitive personal or financial information.
We want to take this opportunity to inform you of the risks and provide tips on protecting yourself from phishing schemes.
How to Spot Fraudulent Emails
It’s essential to stay vigilant. Here are a few things to watch out for:
- Sender’s Email Address: The impersonator emails often come from suspicious domains such as noreply@mailing.bex. This is not a legitimate BEX email.
- Content of the Emails: Be cautious if the email contains a request for personal or financial information, mentions refunds or invoice payments, or asks you to confirm sensitive details.
Here’s an example of a scam email being circulated:
If you receive an email like this, do not click on any links or provide any information.
What You Should Do
If you suspect you’ve received a fraudulent email, here’s how to handle it:
- Be Cautious: Do not respond, click any links, or provide personal or financial information.
- Delete the Email: The safest action is to remove the email from your inbox.
- Report It: If possible, forward the email to our IT department at it@bex.co.za. Reporting these incidents helps us combat the issue.
How to Verify Legitimate Communication from BEX
To help you stay safe, remember the following:
- Official Email Addresses: We only send emails from our official domain – @bex.co.za.
- Professional Communication: We will never ask for personal or financial information via email.
- Direct Contact: If you are unsure about the legitimacy of any communication, contact us directly.
We want to reassure you that your information with us remains secure, and your deliveries and security remain our top priority.
Stay safe,
The BEX Team
